Help Center
Frequently Asked Questions
Everything you need to know about Universal Solution — pricing, FBR integration, products, demos and support for your Pakistani business.
FAQ
Frequently Asked Questions
Everything you need to know about Universal Solution software for your Pakistan business.
Where are Universal Solution offices located in Pakistan?+
Universal Solution has 7 offices across Pakistan: 4 in Karachi (Gulshan-e-Iqbal, Nagan Chowrangi, Maymar, and Ahsanabad Industrial Area), 1 in Lahore (Gakkhar), 1 in Islamabad (near Saddar), and 1 in Kashmir (near Sector C2). We serve 300+ businesses across 15+ cities and provide on-site support everywhere we operate.
Does Universal Solution software include FBR integration?+
Yes. All our POS and invoicing software includes full FBR PRAL integration, enabling automatic e-invoicing and compliant tax receipts. We were one of the first software companies in Pakistan to integrate FBR e-invoicing — a full year before it became mandatory.
What is the pricing for Universal Solution software in Pakistan?+
Pricing is entirely in PKR with no dollar-denominated fees. The Starter plan starts at PKR 15,000/month for small businesses. The Business plan is PKR 35,000/month for growing businesses. Enterprise plans are custom-priced. One-time ownership (lifetime license) options are also available.
How many software products does Universal Solution offer?+
Universal Solution offers 30+ software modules — including POS, HRMS, Accounts, Hospital Management, Trading, FBR e-invoicing, Website Development, and App Development. We also build fully custom software per your business requirements. If your industry has a specific need, we design and build it for you.
Which industries does Universal Solution serve?+
Universal Solution serves restaurants and food chains, retail and supermarkets, hospitals and clinics, wholesale and trading businesses, manufacturing companies, pharmacy chains, schools, gyms, salons, petrol pumps, property managers, and more. We have 300+ active clients across these industries in Pakistan.
Is Universal Solution available for small businesses in Pakistan?+
Yes. The Starter plan is designed specifically for small businesses — 1 branch, up to 3 POS terminals, starting at PKR 15,000/month. It includes FBR integration, WhatsApp support, and free setup. We serve businesses from single-outlet shops to multi-branch chains.
What is the best POS software for restaurants in Pakistan?+
Universal Solution POS is widely used by restaurants and food chains in Pakistan. It supports multi-branch operations, FBR PRAL receipt printing, kitchen display systems, and real-time sales reporting. Clients like Raza Food Chain (12 branches, Lahore) run their entire operations on Universal POS.
Does Universal Solution offer a hospital management system?+
Yes. Universal HMS (Hospital Management System) covers OPD management, patient records, IPD/ward management, lab integration, pharmacy, billing, and radiology. It is used by 40+ hospitals and clinics across Punjab and is fully compliant with Pakistan healthcare regulations.
Can I get a free demo before purchasing?+
Yes. We offer a free demo and free setup for all plans. Contact us via the website, WhatsApp, or email and our team will walk you through the software for your specific industry. There is no obligation to purchase after the demo.
Still have questions? Our team replies within 1 hour on business days.
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